Capital & funding
$50M
Federal grant submission
Moffitt, Speros & regional partners
Our role
Drafted submission and coordinated grant strategy, timelines, and deliverables across partners to support leadership’s pursuit of funding.
From the work
Before a new service goes live.
An implementation checklist, excerpted from a 2024 project plan.
Launch requirements
- Coaching
New coaching workflows are documented, and have been communicated
- Coaching
New workflows have been implemented, and teams have been onboarded/trained
- Business Operations
All data and reporting requirements are documented, and team is trained
- Finance
Billing workflows are documented, team has been trained
Actual wording, reformatted. Client and staff names, dates, and status details omitted.
- 4–6 weeks
- A focused first engagement
- From $25k
- Representative Roadmap fees
- $100M+
- Built for healthcare system leaders
Trusted by mission-driven healthcare leaders
Where we help
The opportunities that define your future don't care about your org chart.
When a key priority depends on several teams, it needs shared ownership, focused capacity, and real accountability to follow through. That’s where we come in.
Choose an area to explore
Select one to see how we help.
Patient access & admissions
Find where admissions are getting held up.
When inquiries and referrals do not become admissions, the first job is to find where people drop out. We review intake, identify the constraint, and assign the changes needed at each handoff.
What the work produces
An admissions funnel dashboard and an intake improvement plan.
Example format
- Referral receivedSource and first response time
- First contactReached, missed, or awaiting a reply
- AssessmentScheduled and completed
- AdmissionConversion and time to start
Review drop-off between stages. Give each handoff an owner.
| Transition | What to define |
|---|---|
| Starting care | Receiving team and first appointment |
| Ongoing support | Next contact and responsible team |
| Returning to care | Re-entry point and follow-up |
Use the pilot to test whether people receive the next step as intended.
Request arrives
Automation Extract required fields
Human review Confirm unclear inputs
Draft is prepared
Automation Assemble the first pass
Human review Approve before use
An exception occurs
Automation Flag missing information
Human review Decide what happens next
Test time saved, errors, and exceptions before expanding the workflow.
- Demand
- How much eligible volume?
- Capacity
- Can existing teams serve it?
- Revenue
- What will we collect?
- Cost
- What changes as volume grows?
Compare scenariosIncremental revenue
− incremental operating cost= operating contribution
− incremental operating cost= operating contribution
- NarrativeProgram design and expected outcomes
- BudgetCost basis and any required match
- Partner commitmentsResponsibilities and letters of support
- Final submissionAttachments, sign-offs, and deadline
Track the owner, due date, and status of every requirement.
Why now
The unmet need and the cost of waiting.
What gifts will fund
A defined program or capital expense, with a funding target.
How progress is reported
Milestones and stewardship updates for donors.
Tie the campaign goal to a specific use of funds.
Case studies
Work delivered
with client teams.
Read case study
Patient access
42%
over
15 months
Admissions growth
Mental Health Cooperative · Tennessee
Our role
Connected market strategy, outreach, referral development, and intake conversion, supported by shared dashboards and clear ownership.
Care delivery
Lifelong Recovery
Model-of-care redesign
Hazelden Betty Ford Foundation
Our role
Framed the Lifelong Recovery model, co-designed workflows and handoffs, coordinated a research pilot, and built the routines to manage the work.
Additional work includes program management, research pilot coordination, commercializing innovation, detailed economic modeling, data analysis, and operating dashboards for national providers. Note: The above results are not a guarantee of your success
How it works
From the first decision to implementation.
Start with your Roadmap. Then decide to build, run, or pause.
Your starting point
Define the work before committing to delivery.
4–6 weeks
Work through the evidence and agree on the first phase.
How we build the Roadmap
Review the evidence
Assess background materials and work through the problem with your leaders.
Test the choices
Compare the operating and economic implications of the available options.
Agree on the first phase
Set the scope, accountable owners, and decisions needed to begin.
Put it into practice
Put the plan to work.
8–12 weeks
Set up the responsibilities, workflows, and reporting that make the plan operational.
What you put in place
Clear ownership
Governance, responsibilities, and decision cadence.
Visible progress
Dashboards, KPIs, and reporting.
Working routines
Workflows, playbooks, SOPs, and working sessions.
Keep things moving
Help your team take over.
6–12 months
Review performance, resolve issues, and improve over time as internal owners take the lead.
Keep the work working
Regular course corrections
Performance reviews, iteration, and optimization.
A way to resolve issues
Escalation and resolution as the work progresses.
Knowledge that stays
Transfer to the people who will own the work.
The first step / Plan
What your Roadmap includes.
In 4–6 weeks, we turn your initiative into a refreshed strategy, economic model, and execution plan your leadership team and front line can work from. Then we stay with you until it crosses the finish line.
Core deliverables, Phase I
Decision brief
The recommended priority, alternatives considered, boundaries, and decisions leadership needs to make.
Economic model
A working model of costs, benefits, and assumptions, with scenarios showing how the case changes.
Leadership briefing
A presentation explaining the recommendation, financial case, and what each team needs to do.
Implementation plan
A workstream schedule with named owners, dependencies, and measurable milestones.
Who’s in your corner
Senior practitioners, working alongside your team.
You work directly with a principal.
Arden Clark embeds principals with deep experience, supported as needed by experts and specialists.
No big company overhead. No handoff to junior staff learning on your dime.
Just decades upon decades of experience growing and improving behavioral health and SUD treatment organizations.
Troy GroenkeCEO, Arden Clark
Email TroyA strong fit when…
- You are a leader in a $100M+ healthcare system.Your work spans sites, departments, or P&Ls.
- The initiative has an executive sponsor and buy-in.And needs shared progress across teams.
- Senior execution capacity would help you move faster.A right-hand partner who helps design the program and run it.
Early-stage startups and single-site practices are not a good fit.
Work through the fit with usDo we need to commit to every phase?
No. Start with the Roadmap. Build and Run are separate decisions, based on the economic case and executive sponsorship.
Watch this partHow do you work with our internal teams?
We work alongside your leaders, keep a small external footprint, and use your tools wherever possible. Knowledge transfer is part of Run, so internal owners can carry the work forward.
Watch this partHow will we measure progress?
We define a small set of access, throughput, and economic measures with your finance and operations teams, then review them as the work progresses.
What about confidentiality?
We work within your privacy, security, and compliance frameworks. Patient-identifiable data is only accessed when explicitly required and approved. Please keep patient information out of your initial inquiry.
How is engagement risk managed?
We manage risk through phased statements of work, defined deliverables, and milestones. We do not guarantee financial results. At the end of each phase, both teams review progress and decide what follows.
What happens in the working session?
We spend 45 minutes on your initiative, what is getting in the way, and whether a Roadmap is a useful next step. You do not need to select a fee level or commit to an engagement beforehand.
Watch this partMake your next move easy
Work it through.
Use 45 minutes with the right partner or principal to work through what you’re trying to accomplish, what’s getting in the way, and what the right next step looks like.
Request a working sessionMeet the principals
Swipe to explore the team, or use the arrow buttons and keyboard arrow keys.
Troy
CEO and finance principal
MBA
Scott
Growth, access, and ops
Master’s, Health Care Management
Kate
Tech and AI
MBA
Amy Grenzebach Day, FAHP, CFRE
Major gift fundraising & capital campaigns
Monica
People ops and org transformation
Experience at
Dave
Turnarounds and interim leadership (fractional CEO, COO)
- 01Start with the outcome you need.
- 02Identify what is holding it up.
- 03Discuss a practical way forward.
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